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Please contact us for more additional information. Please submit a detailed request below (under contract information). ***WE DO NOT AND WILL NOT DUPLICATE ANOTHER DESIGNER'S GARMENT***. We are a designing firm that specializes in original designs ONLY. Our general turnaround time for Gowns: 2-4 months.

Policy and Procedures

1. Consultations: Client will have up to one hour with the designer. Consultation fee includes (1) sketch. If client wants to reschedule consultation date, it must be at least 48 hours in advance or client will have to pay an additional $25 reschedule fee. The consultation fee 

covers time sourcing for material & notions to make custom garment. If client decides to proceed with booking designer to make custom dress then the consultation fee will be deducted from the total cost of dress.

2. Reserve fee | Deposit Fee:

  • ​RESERVE CONSULTATION FEE​ ​$50 -This is our special consultation fee for prom only.. Reserve fee is non-refundable.


Client will pay a 60% deposit fee of the total cost order prior to first confirm fitting. The deposit can be paid at the consultation
a. The deposit is non-refundable
b. Designer will not start on the order unless the deposit fee has been paid.
c. Only PAID deposits or in full are considered as a VALID ORDER. 

3. Fittings: Client is entitled to two to three fittings located at designer's place of business ONLY.
a. Designer will not meet client outside place of business or studio hours for fittings.
b. Client is limited to two guests at each fitting. Children must be accompanied at all times by an adult.
c. Fittings can last up to one hour. During this time, designer will make adjustments to the garment, client can ask for minor changes if needed. Client must pay 40% of the remaining balance at the last fitting. Client will have to sign a separate agreement stating that they are pleased with the completed garment.

4. Appointments: All appointments will be scheduled at least 2-6 months prior to event. 

○ Client must cancel appointment 48 hours prior to the scheduled appointment if conflict of time arises.
○ Please be aware of your arrival time.Note: The schedules allotment of time will NOT  be extended but will only last the remaining of that time.

5. Designs: Once order is placed, fabric is purchased. Client has 24 hours to change design request or design will be AS IS.

6. Payments accepted: We accept cash, credit card, and debit cards only. Invoices can be sent via email for payment.

7. Satisfaction of production. No refunds on any custom made orders.

Client Signature: ______________________________ Date: ____/___/______

Lacy Collection Rep Signature: _____________________________ Date: ___/___/_______

(For online clients: Once deposit is made, it will be considered as an agreement of signature. You are acknowledging that you understand the full policy and procedures for Lacy Collection custom designs)


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